Report for the client services team
The client services team was considering ways to provide online tutorials and reach more patrons. I was able to make use of a document I'd written for one of my classes (INN333, Information Programs) to jump-start an evaluation of screencasting tools. My studies at QUT have noted the following applications for screencasting in libraries:
• Distance learning
• Information Literacy
• Concrete instructional tutorials
• Self-directed learning
• Introduction to library tools
• Marketing
I chose two popular screencast programs, Jing and Screenr, and evaluated them based on cost, accessibility and ease of use, features, and tech requirements. The evaluation included a table that compared the free and paid versions of Screenr and Jing. Though the resulting report was not exhaustive, it gave the client services team a starting point, should they decide to invest time and effort in creating screencasts.
Report for the participation and learning team
On 20 September 2011 the State Library of Western Australia presented Keeping Up: engaging clients and developing readers. Panelists discussed cultural institutions as learning spaces and places, social media as a learning space and place, and how the two converged. SLWA conducted a survey through SurveyMonkey to learn what the attendees thought of the library seminar.
I was tasked with collating the survey responses and writing a report to show whether it would be worthwhile to plan similar events in 2012. In addition to providing graphs with quantitative data, I pulled quotes from the attendees as qualitative data. Overall, the seminar was a success. The majority of negative responses concerned the venue, while comments concerning the speakers were positive.
I analysed the responses and comments to determine common themes and suggestions, which would enable SLWA to tailor future seminars to suit their expected audience. Marketing and financial matters were also included in the analysis. To round out the report, I made recommendations for the format, venue, and technical issues encountered on the day.
The manager of the participation and learning team was very pleased with the report I prepared, and e-mailed the following:
Thanks so much for this – it’s a far more comprehensive piece of work than I ever expected, particularly considering the scant information I was able to provide you with in the first place. I recall it went something along the lines of “Here’s the link to the Surveymonkey results, now please could you get on with it”. You’ve written a great report which will really benefit the organisation and provide us with an evidence base as to why we should continue with a third Library Seminar in 2012.
I was tasked with collating the survey responses and writing a report to show whether it would be worthwhile to plan similar events in 2012. In addition to providing graphs with quantitative data, I pulled quotes from the attendees as qualitative data. Overall, the seminar was a success. The majority of negative responses concerned the venue, while comments concerning the speakers were positive.
I analysed the responses and comments to determine common themes and suggestions, which would enable SLWA to tailor future seminars to suit their expected audience. Marketing and financial matters were also included in the analysis. To round out the report, I made recommendations for the format, venue, and technical issues encountered on the day.
The manager of the participation and learning team was very pleased with the report I prepared, and e-mailed the following:
Thanks so much for this – it’s a far more comprehensive piece of work than I ever expected, particularly considering the scant information I was able to provide you with in the first place. I recall it went something along the lines of “Here’s the link to the Surveymonkey results, now please could you get on with it”. You’ve written a great report which will really benefit the organisation and provide us with an evidence base as to why we should continue with a third Library Seminar in 2012.
